Reference

How jj44 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use a combination of technical controls and policy rules to keep your account information safe. Access to personal data inside our systems is restricted to staff who need it to do their job — customer support, payment verification and account management. We review these access rights regularly.

Encrypted Data Storage

Your account details and payment records — including Easypaisa and Raast transaction references — are stored using encryption. We do not keep raw payment credentials on our servers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Period

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. When retention is no longer needed, data is deleted or anonymised.

Your Right to Access and Correct

You can request a copy of the personal data we hold about you, ask us to correct inaccurate records, or ask us to delete data where local law and our obligations permit it.

What Information We Collect and Why

jj44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on jj44, we collect the details you submit — your name, contact number, email address and any identity document you provide for verification. If you fund your account through JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers so

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we can match your deposit to your account and process withdrawals correctly. We do not store your full mobile wallet PIN or banking credentials. We also collect device and browser data automatically — IP address, session timestamps and page interaction logs — to keep your account
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secure and detect unusual activity. If you contact our support team, we keep a record of that conversation. We use all of this data only to operate your account, process payments, resolve disputes and meet any obligations that apply under local law in eligible regions. We
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do not sell your personal data to third parties. Where we engage service providers to process data on our behalf, those providers are bound by confidentiality terms consistent with this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something or raise a concern about how we handle your information, you can reach our team through any of the channels below. We aim to acknowledge privacy requests promptly and resolve them as quickly as the verification steps allow.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how jj44 handles personal data. If your question is not covered here, contact us through live chat or the privacy email address listed on this page.

We collect your name, contact number, email address and any identity document you submit for verification. Device and session data is also recorded automatically for account security purposes.

No. We store only the transaction reference and wallet identifier that comes through when your deposit clears. Your full PIN and login credentials stay on your device and with your wallet provider.

Send a request to our privacy email address or raise it through live chat inside your account. Include your registered account number so we can locate your records and respond without delays.

Yes. Where local law and our record-keeping obligations allow, we will delete or anonymise your personal data after your account is closed. Submit a deletion request through our support or privacy email channel.

We do not sell your data. We share it only with service providers who help us operate the platform — payment processors like Raast, identity verification tools — all under strict confidentiality terms.

We keep account and transaction records for a period after closure as required by applicable rules in eligible regions. Once the retention window passes, data is deleted or anonymised from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How jj44 Handles Your Personal Information

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Policy

Data Retention Period

Your Right to Access and Correct

Reach Us About Your Privacy

Your Privacy Questions, Clearly Answered

01 What personal data does jj44 collect when I open an account?

02 Does jj44 store my JazzCash or Easypaisa wallet PIN?

03 How do I request a copy of the data jj44 holds about me?

04 Can I ask jj44 to delete my account data?

05 Does jj44 share my data with third parties?

06 How long does jj44 keep my personal data after I close my account?

Privacy Policy

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